Professional management on a personal level

Reviews

Thank you for helping make Cortland Commons such a great place to live. You have always been so welcoming and friendly. Thanks!

Cortland Commons

In our search for an apartment, my daughter and I want to compliment Lindsay, on her delightful manner and personality. We have looked at several other apartments and the property managers were not as helpful or pleasant.

Cortland Commons

I love my apartment!

Cortland Commons

I fell in love with this place the first time I visited. The studios are really “mini one bedrooms which I haven’t seen in other places… I am on my second apartment here, a studio and now a one bedroom, and both apartments were pretty much spotless when I moved in. Every time I have called maintenance they have been on the case – usually the same day, for sure by the next. The office staff – Lindsay and Jan – answer my emails promptly and return calls same day. I say all this obvious stuff because I have lived in apartments in Madison where you couldn’t rely on any of this stuff! Lindsay has been especially helpful during my move – she showed me a number of apartments and didn’t get annoyed when I passed on them…

Cortland Commons

Cortland Pond Apartments are truly a nice place to live! Staff is always friendly and very responsive to anything I need done.

Cortland Pond

Thank you for helping me find an amazing apartment. You all were so helpful in showing me around and answering my questions.

Cortland Pond

Lindsay has always been very friendly & helpful about any question or concern my roommate as well as myself have ever had. She was also very helpful throughout the lease signing process, making sure we had all of our questions answered and felt comfortable with the buildings.

Cortland Pond

I want to say I feel really safe here. I like all the lights in the parking garage. The stair ways and ground always look nice & clean. The staff has been very helpful.

Cortland Pond

I have stayed here as a regular tenant due to the superb service of all the staff. They are particularly great when I am away and they collect my post and look in at the apartment.

Cortland Pond

Everyone is friendly and helpful. I’m very pleased to live here.

Cortland Pond

Cortland Pond has all of the amenities you would expect in a West Side apartment complex – pool, fitness center, common room, etc., but the very best thing about living here is the staff. Lindsay and her crew treat the residents like the paying customers we are and provide the highest level of service possible. all are very friendly and helpful. They know all of their residents by name here and I feel right at home. Maintenance is speedy and excellent. The ground are lovely and the hallways and other common areas are always clean. The garage is well-lit and roomy enough to park easily. Windows and doors fit tightly and there are no drafts. Elevator makes it easy to get the groceries from parking to your apartment. Storage rooms have real doors (not cages). Mail and package delivery are indoors. Easy access to shopping and the beltline.

Cortland Pond

As an ’08 college graduate of UW-Madison I’ve spent the past four years living in the heart of Madison: downtown.  The Westside of Madison caught my eye.

Junction Ridge was the first stop my roommate and I made on our quest to find quality Westside living.  We are currently living in a 2 bedroom that is 1400 sq feet.  The amount of space is incredible!  The price is even more unbelievable.  I love being across the street from Copp’s and Target.  Greenway Station is just a five minute drive, and the mall is just a short trip down Mineral Point.

Junction Ridge

We love living at Junction Ridge…Great location…The overall property atmosphere is clean, quiet, and friendly…The grounds are very well kept and the maintenance is excellent and timely….The resident manager is excellent, efficient, friendly, happy, knowledgeable and courteous…Our apartment is so spacious and attractive, everyone who sees it loves it!

Junction Ridge

I have been a resident at Junction Ridge since December 2004.  I selected Junction Ridge because of the location, it’s close to everything, shopping, entertainment, groceries, and easy access to the beltline.  I have especially enjoyed the pool, great residents, and staff.  It is a great place to live and nice having a warm garage to park in on cold winter days.  I am very pleased with  my choice to live here!

Junction Ridge

Here’s a few reasons we have enjoyed Junction Ridge Apartments.

  • Convenient Westside Location-easy accessibility to Middleton, the beltline, and numerous shops/stores, especially Copp’s and Target across the street.
  • The pool is a nice commodity on those hot muggy days.
  • The outdoor decks are nice to hang out on.
  • It is a safe, well lit property and garage.
  • The management staff is great and very responsive.

Junction Ridge

Appearance of our facility is 1st class-tastefully decorated-clean and very quiet in the halls with an exceptional building and well maintained-landscaping and inside is very impressive. The apartments are quality designed.

Sauk Gardens

Kay represents all the qualities of a good manager. She is efficient, listens to your requests and takes action on them and keeps you informed. Kay makes living at Sauk Gardens like living in our own home without the costs of home owning.

Sauk Gardens

Jim is very knowledgeable, efficient and responds to requests very promptly. He is a kind and caring person who makes Sauk Gardens a wonderful place to live. I have lived here for 11 years!

Sauk Gardens

Jim maintains our building and grounds to perfection! He always has a smile regardless of the circumstances. There seems to be nothing he cannot do and he is always available to take on any task.

Sauk Gardens

I’ve had a great couple of years living at the Springbrook Row Apartments. Management and maintenance are very nice and are always willing to help you out and take care of things in a timely manner.

Springbrook Row

I have been living in College Park as well as Springbrook Row for more than two years. I really like its location plus the neighborhood as a whole. The apartment itself is awesome with big bedrooms and spacious living room, I had a great time living with my friends. Doing laundry is convenient and heated parking is not expensive at all. The maintenance staff are quick at solving problems and manager is always reachable and friendly. I highly recommend you to consider about living here, for me it is like a home away from home.

College Park and Springbrook Row

I have lived in College Park Apartments for the past two years, and I have  had an extremely positive experience.  The management is great, and they are very welcoming.  The apartments are kept up very well, and whenever I had a maintenance issue, the problem was solved that day. Many other management companies that my friends have dealt with make it difficult to get issues resolved, but not Rouse!  The management gets to know residents personally, texting them when they have packages, having coffee in the rental office, and they are always there to help.

College Park

The management here is amazing. Very organized, professional, and always willing to help with any problems you may encounter.

College Park and Springbrook Row

The management at Springbrook Row is amazing!  They make living at these apartments extremely easy, comfortable, and affordable through the different-sized apartments and the updates they perform during turnover.  Management is available to contact for any problems you might have, making it more personal than a big apartment complex.  There’s a reason myself, 3 sisters, and 2 cousins have lived in this complex…you should definitely check it out and find out for yourself!

Springbrook Row

Thank you so much for making the move-in process through the College Park apartments so great! I was so impressed by the cleanliness of the apartment when my parents and I arrived, and the Welcome Basket was really touching too. You definitely went over-and-above other landlords and property owners from what I have seen from my friends’ apartments. I’m excited for a great year here in the College Park & Springbook Row neighborhood!

College Park

Our third child to attend UW Madison just finished up his sophomore year.  College Park Apts was a great place to live. Good location,  furnished (very helpful), competitive rents, and most importantly they were safe units.  Not the fire traps we have experienced previously with some of the places our daughters have rented.  The management & maintenance staff are very helpful! A good transition from the dorms.

College Park

We wanted to thank you for being an outstanding landlord-easily the best we’ve ever had (and I have rented from my parents in the past). You are professional and responsive, but I think your greatest attribute is your kindness. I’m certain that we’re not your only residents who feel that way. We’ve enjoyed our time at The Sovereign over the past 2 years. It’s hard to believe it’s been that long! Again we want to thank you for the lovely home you have provided us.

The Sovereign

We have thoroughly enjoyed our two years at the Sovereign Apartments. We have been impressed with how well the building and grounds are maintained, and at how our needs have been met promptly and with care.

The Sovereign

Thank you very much for three years of excellent living conditions and exceptional service and care with all of our needs.

The Sovereign

I want to thank you for everything you have done for me. You are truly a wonderful manager. Thank you!

The Sovereign

I just wanted to thank you for bringing that large package to my apartment yesterday and leaving it inside for me. It was a computer monitor for the new PC I recently purchased and I was a little worried about finding time this busy week to pick it up. Thank you for taking care of that for me– it is one of those many things you do that make living at the Sovereign so great.

The Sovereign

So many of my fellow first-year students are moving; I am SO HAPPY that I never even had to consider it! Love it here!

The Sovereign

Thank you for the prompt assistance and help that you have provided me over the last year… Your consideration and problem solving, especially when it comes to things like my leaking car this fall, are greatly appreciated.

The Sovereign

I’m sincere when I say you’re the best landlord I’ve had. You are kind and care about the quality of life I have here.

The Sovereign

We want to thank you for all of your efforts to match us with our future home. You have really gone out of your way—more than once—to help us in this process, and we are very grateful to be moving into such a great place with such an excellent manager!

The Sovereign

I moved to the new apartment already, but the new apartment is not as good as Sovereign, except rent price… I have a good time living at Sovereign. It is a very nice, neat, warm apartment. You are also very nice. The past year is one of the happiest year I have. Thanks!

The Sovereign

In this business I know that too often only the negative comments are shared with the management. I wanted to take this time to provide some positive feedback on one of the staff members of Rouse Management—our maintenance man Tom.

The first snowfall we had in January it took me almost 2 hours to blow the sidewalks. I noticed that the rubber auger was getting very worn. This was causing it not to pick up the snow well and also making it difficult to throw the snow. I called Tom and asked him if he could look at it and maybe replace that part. Yesterday it took me less than 45 minutes with the rubber auger that Tom put in.

This is just one example. He has also helped us with a dead tree, a broken push mower, and a mower blade issue. It is just nice to know that you can call Tom (you will only need to call once) and he will get something taken care of quickly and effectively.

I hope you pass the positive feedback on to him.

Pheasant Lane

I have lived at other managed housing developments and Junction Ridge feels more like a small neighborhood of friends than a cold apartment complex of strangers. They are always quick to respond to maintenance requests and the property always looks great!

Junction Ridge

Just a few words to let you know how very pleased we are to be apart of this fine community. We’ve lived here a year, so you’ve passed the test of time with flying colors! You’ve put together such a fine on-site team. Great skills and more importantly…good attitude. We’ve found Nirvana!

Resident

Derek and I really appreciate all the extra time and attention you gave us during the application and move-in process. You made us feel so comfortable with our new place; the entire experience was enjoyable.

Resident

Thank you for everything that you did for us over the years. We enjoyed living at Cortland Pond and would highly recommend Cortland to our friends.

Cortland Pond

Thanks for being so accommodating and nice! You have been wonderful to me while I have been ill. I really appreciate it!

Resident

Thank you so much for making us feel so welcome. The few problems that we did have you quickly fixed. Thank you for making us feel so safe at home.

Resident

This afternoon I trudged through blocks upon blocks of sidewalks piled with snow, but as soon as I stepped on College Park property, the sidewalks were completely shoveled…the only I had seen all day! The staff’s dedication should be commended because you made at lease one weather grumpy person a very happy resident.

College Park

I moved into Sauk Gardens last year. I would like to tell you that it was the best decision I made when I moved to Wisconsin. The management is concerned about the welfare of the people. They make residents feel secure and relaxed. I’m impressed with the staff and they definitely make Sauk Gardens stand out from the rest. I enjoy the company of my neighbors, the little morning get togethers for coffee, the exchange of stories and smiles, and a friendly “hello” and “how are you” just make my day!

Sauk Gardens

I just want to show my appreciation for the prompt, courteous service we’ve received. If we have a maintenance concern it is quickly fixed and the maintenance staff is courteous and trustworthy. You and your staff have really tried to keep up our apartment and make us feel at home. Thank you!

Resident

We recently moved our son, a student at UW-Madison, into Springbrook Row Apartments. The move was not only problem –free but actually a very pleasant experience, due to the great organization, accommodation, and helpfulness of the apartment community manager and her team. We would like to say thank you to your team at Springbrook Row for helping make a potentially hectic and cumbersome situation run smoothly. We would, and will, recommend your apartment community to friends of ours as their sons/daughters seek housing while they attend UW-Madison!

Springbrook Row

Just a quick note to thank you for everything you did to make us feel welcome. We have both lived in places where the landlord was just out to make money and didn’t care about the place or the residents. You have made us see that not everyone is like that. Thanks for being friendly, happy and caring people!

Resident

You all were by far the best most helpful caring landlords anyone could ever ask for—So now we are ruined for good from renting from anyone else. Thanks!

Resident

I lived at Springbrook Row for 2 years and absolutely loved it! The location was great and the management and maintenance staff were unbelievable! Everyone was so helpful and took care of everything in a timely manner. I’m definitely recommending Rouse Management to all my friends.

Springbrook Row

I have lived in apartments for 21 years! I know an excellent manager when I see one! Her name is Beatriz at Junction Ridge.

Junction Ridge

We were very impressed and grateful and just want to thank you again for the excellent service. We are very glad our choice for a summer home is turning out so well!

My husband and I stayed at Hawks Landing for about 14 months.  I would like to compliment you for your excellent services.  From our move in, to move out everything was meticulous and amazingly clean.  Every time we called, help was there within an hour or less.  You have spoiled us so much that we have become so picky about our apartment that we are having a hard time settling down in our new apartment in TN.  If we ever come back to Madison we would not even think twice before coming back to Hawks Landing.  Without a doubt, Hawks Landing apartments is the best property in Madison!

Hawk's Landing

I lived at Hawk’s Landing Apartments for 3 years and enjoyed every moment.  It was quiet, had a beautiful view and the staff made sure the building was kept in excellent condition.  I will miss living here.

Hawk's Landing

I recently moved here from Green Bay, WI and found my home at Pheasant Lane Apartments.  Sheila promptly responded to all the issues and followed up every time to ensure they had been taken care of.  All in all, living at Pheasant Lane is going very well and I’m happy to call it home.  I can assure you that all of my co-workers know my positive thoughts about Sheila and Rouse Management.  Keep up the great work!

Pheasant Lane

I want to express my gratitude with Hawks Landing, in particular, John the property manager. I recently moved from the Eastside of Milwaukee to Hawks Landing and to my surprise, I have enjoyed how peaceful it is here. The view from my loft apartment into the 18th hole and the hills beyond is beautiful.  Since I arrived, John, has made sure my expectations are met and they have been exceeded!  The place is quiet and the amenities are outstanding.

Hawk's Landing

Thank you so much for working with me and being flexible with me from day one!  It has been the best apartment living experience I’ve had so far!

Cortland Pond

In the time I’ve lived here (over 5 years), the manager has been wonderful!  She is always helpful, kind and understanding in many ways. Being a Customer Service Manager, she exemplifies what good customer service is. The maintenance guys have always been friendly and attentive to detail.  I love living here.  There are many options to choose from when looking for an apartment, but I continue to stay here because of the staff and the help they provide.

Cortland Pond