Dear
AASCW:
I
was excited to learn about the Awards of Excellence
program because I have been looking for a way
to acknowledge one person that has truly made
a difference in my life.
The
person I would like to nominate for manager
of the year is Gail Morris from Cortland Pond
Apartments. I have known Gail for quite
some time. She is an amazing person
who is always willing to help each and every
person that walks through her office door. There
are over hundred apartments at Cortland Pond
and she knows each resident by name. Gail
not only knows all the residents names she
also knows the names of the postman, ups man,
fed ex man and so forth. She truly makes
everyone feel welcomed and that addressing
their needs are very important to her.
Gail
is a very honest person with a lot of integrity. Many
different situations come up in her line of
her work but she always handles everything
with ease and a wonderful sense of humor. She
is a mentor and someone I feel very fortunate
to know and to see in action. Gail
could really start her own how to course in
how to provide the best customer service. There
are so many examples of her deep sense of commitment
to her residents. They range from feeding
fish, delivering packages, watering plants,
to helping a resident’s family cope with
the loss of a loved one.
It
is an absolute honor to know Gail and it is
my sincere hope that you will seriously consider
her for the manager of the year award.
Sincerely,
Cortland
Pond Resident |