Dear AASCW:

I was excited to learn about the Awards of Excellence program because I have been looking for a way to acknowledge one person that has truly made a difference in my life.

The person I would like to nominate for manager of the year is Gail Morris from Cortland Pond Apartments.  I have known Gail for quite some time.   She is an amazing person who is always willing to help each and every person that walks through her office door.  There are over hundred apartments at Cortland Pond and she knows each resident by name.  Gail not only knows all the residents names she also knows the names of the postman, ups man, fed ex man and so forth.  She truly makes everyone feel welcomed and that addressing their needs are very important to her. 

Gail is a very honest person with a lot of integrity.  Many different situations come up in her line of her work but she always handles everything with ease and a wonderful sense of humor.  She is a mentor and someone I feel very fortunate to know and to see in action.   Gail could really start her own how to course in how to provide the best customer service.  There are so many examples of her deep sense of commitment to her residents.  They range from feeding fish, delivering packages, watering plants, to helping a resident’s family cope with the loss of a loved one. 

It is an absolute honor to know Gail and it is my sincere hope that you will seriously consider her for the manager of the year award.

Sincerely,